Who is responsible?

Data protection is essential for the Filatori brand. Our team does its best to ensure that the personal information provided is used correctly, without collecting and storing unnecessary information. We are compliant with European standards.

The data controller responsible for the collection, processing, and storage of customer personal data for this website is Le Blu s.r.l. To get in touch with our team regarding personal data, please refer to:

Le Blu s.r.l.

Via degli artigiani 9 - 80040 - San Sebastiano al Vesuvio (NA)

Italy

Email: hello@filatori.com

What information do we collect?

We collect information from customers when they register on the site, place an order, participate in a contest or lottery, respond to a survey, or communication such as an email, or participate in another site function. At the time of ordering or registration, Le Blu s.r.l. may ask for name, email address, mailing address, phone number, body measurements, payment details, purchase and browsing behavior, website usage, or other information. Credit card data will be required for purchase and processed by a payment provider. Such data is mandatory for processing the order placed. Please refer to the "How do we protect visitor information?" section.

However, it is possible to visit the Filatori.com site anonymously. Le Blu s.r.l. also collects information about gift recipients to fulfill the purchase of the gift. Like many websites, Le Blu s.r.l. uses "cookies" to enhance the consumer shopping experience and collect information about visitors and visits to the Filatori.com site. For information about cookies and their use, please refer to the "Do we use cookies?" section.

The provided data will be modifiable in the personal account of each customer, accessible only through a specific individual freely chosen username and password. The consumer can access their respective personal account to see the related saved data. In addition, they have the right to request information about the use of their data. Transaction data is not stored. Personal data will be kept for an unlimited period, unless the user requests deletion.

How do we use your information?

Le Blu s.r.l. is authorized to use the information collected at the time of registration, product purchase, participation in a contest or promotion, response to a survey or marketing communication, website browsing or use of some other site functions in the following ways:

• to personalize the customer shopping experience on the site and provide the type of content and product offerings the customer is most interested in;
• to provide better customer service by responding to requests for assistance;
• to process transactions quickly;
• to inform about interesting news about the company and to send personalized promotions for advertising purposes;
• to better understand the use of the filatori.com website and conduct analyses;
• to manage a contest, promotion, survey or other site functions.

If the customer decides to receive the Filatori newsletter via email, our team will send periodic emails. If the customer no longer wishes to receive promotional emails, please refer to the "How does email subscription work?" section. Visitors who register or participate in other site functions, such as marketing programs and "members-only" content, may choose to be added to our email list and receive email communications.

How do we protect visitor information?

Le Blu S.r.l. implements a series of measures to safeguard the security of users' personal information. User personal information is contained within protected networks and is accessible only by a limited number of people who have special access rights to such systems and are required to keep the information confidential. When orders are placed or personal information is accessed, Le Blu S.r.l. offers the use of a secure server. Information will be saved for an unlimited period unless the user requests deletion. All credit card and payment-related information provided is transmitted using Secure Socket Layer (SSL) technology and is encrypted.

Do we use "cookies"?

Yes. Cookies are small files that a website or its service provider transfers to the user's computer's hard drive through the user's web browser (with prior consent) that enable the site's or service provider's systems to recognize the browser and capture and remember certain information, including for social media. For example, Le Blu S.r.l. uses cookies to retrieve and process items left in the user's shopping cart. They are also used to help understand user preferences based on previous or current site activity, which enables us to provide better services.

Le Blu S.r.l. also uses cookies to compile aggregated data about site traffic and interaction so that we can offer better experiences and tools in the future. Le Blu S.r.l. may contract with third-party service providers to better understand the visitors to the Filatori.com website. These service providers are not authorized to use the information collected on our behalf except to help conduct and improve our business. These linked sites have separate and independent privacy policies. Therefore, Le Blu S.r.l. has no responsibility for the content and activities of these linked sites. Nevertheless, Le Blu S.r.l. seeks to protect the integrity of the filatori.com site and welcomes any feedback regarding these linked sites (even if a specific link does not work). This can be done through browser settings (such as Safari or Chrome). Each browser is slightly different, so the user can consult the browser's "Help" menu to learn the correct way to modify cookies. If cookies are disabled, many of the features that make the site experience more efficient will not function correctly, and some of our services will not work properly. However, it is still possible to place orders by contacting customer service at hello@filatori.com.

Do we disclose the information we collect to third parties?

We do not transfer personal identification information to third parties unless the user is informed in advance, except as described in this Privacy Policy. The term "third parties" does not include Le Blu S.r.l. It also does not include the website hosting partners and other parties who assist Le Blu S.r.l. in operating the Filatori.com website, conducting its business, or assisting users, provided that such parties agree to keep such information confidential. Le Blu S.r.l. may also release user information when it believes release is appropriate to comply with the law, enforce site policies, or protect its or others' rights, property, or safety. However, non-personal information about visitors may be provided to other parties for marketing, advertising, or other uses.

How can users modify or remove the information provided?

To modify personal data, the user can easily change their information in the "My Account" section of the Filatori.com website. To delete some online account information from the Le Blu S.r.l. database (such as body measurements, address), the user can access the relevant section of their personal account and press "Delete/Remove." Please note that Le Blu S.r.l. may retain descriptive information relating to a single sales transaction to provide transaction support and documentation retention.

"How does the newsletter registration work?

If the user decides to receive the offered newsletter, Le Blu s.r.l. requires their email address and consent to receive the newsletter. Le Blu s.r.l. uses this data solely for the purpose of sending the requested information and offers, particularly for informational and advertising purposes. As a provider of newsletter software, we collaborate with a third-party program. The user's data will be transmitted to this party, which is prohibited from selling and using the data for purposes other than sending the Filatori newsletter. The consent given to the storage of the data, the email address, and their use for sending the newsletter can be revoked at any time through the "unsubscribe" link in the newsletter or in the appropriate "Email Preferences" section of the user's personal account.

Consumer Consent

By using Filatori.com, subscribing to the newsletter, or placing an order, the user accepts this privacy policy. If the user is under 16 years of age, they must inform their parents or guardians of this privacy policy before registering to use Filatori.com. Le Blu s.r.l. reserves the right to accept orders only from those who are over 18 years old.

Changes to Our Policy

This online privacy policy applies only to information collected through our Filatori.com website and not to information collected offline. If Le Blu s.r.l. decides to change this privacy policy, it will publish such changes on this page. The policy changes will only apply to information collected after the date of the modification.

This policy was last modified on March 10, 2023. These terms and conditions comply with the General Data Protection Regulation (EU) 2016/679 of April 27, 2016.

Requests, Questions, and Feedback

Le Blu s.r.l. welcomes questions, comments, and concerns about privacy.

The consumer has the right to request the collection, use, storage, modification, and deletion of their personal data under Articles 12-14 and Articles 15-22 of the GDPR.

If the consumer wishes to exercise this right, they can contact:

Le Blu s.r.l.

P.I. IT03404510616

Via degli artigiani 9 - 80040 - San Sebastiano al Vesuvio (NA)

Italy

Email: hello@filatori.com"